Privacy Policy

Introduction

AskWatch ("we", "our", or "the app") is committed to protecting your privacy. This Privacy Policy explains how we handle your information when you use our Apple Watch and iOS application.

Information We Do NOT Collect

AskWatch does not collect:

• Personal identification information
• Advertising identifiers
• Your conversations with AI providers
• Your API keys or credentials

Anonymous Analytics

We use Firebase Analytics to collect anonymous usage data that helps us improve the app:

• App Events: Screen views, feature usage (e.g., voice input, templates, settings changes)
• Technical Data: App version, device model, operating system version
• Usage Patterns: Which AI providers are used (not the content of queries)

This data is anonymous and cannot be used to identify you personally. No conversation content, API keys, or personal information is ever transmitted.

Firebase Analytics is provided by Google. You can learn more about how Google uses data at Google's Privacy Policy.

Data Storage and Security

The following data is stored securely and never transmitted to us:

API Keys

• Your AI provider API keys are stored in Apple's iCloud Keychain with end-to-end encryption
• Keys sync securely between your iPhone, iPad, and Apple Watch
• Keys are only transmitted to your chosen AI provider when making queries
• Never sent to our servers

Conversation History

• Your chat history is stored locally with AES-256 encryption
• History is only accessible with Face ID, Touch ID, or your device passcode (if enabled)
• You can delete your history at any time within the app

Settings and Preferences

• Your app preferences (selected provider, model, voice settings) are stored locally
• Synced between your iPhone and Apple Watch via Apple's secure WatchConnectivity framework

Subscription and Usage Data

If you subscribe to AskWatch+ or AskWatch Ultra, the following data is stored on encrypted servers in the European Union:

• Subscription identifier: A transaction ID provided by Apple (not linked to your name or email)
• Subscription tier and status: Your current plan (Plus/Ultra) and renewal state
• Daily usage statistics: Query counts, token usage, and web search costs per day

We never store: the text of your queries, AI responses, conversation content, or any personal information beyond your subscription status. Subscription data is encrypted both in transit and at rest, and automatically deleted 30 days after cancellation.

Managed Proxy Service

When using Managed AI mode (subscription), your requests are routed through our managed proxy service. This service:

• Does not store or log the content of your queries or AI responses
• Logs only anonymized metadata (device identifier, timestamp, status code) for security monitoring
• Metadata logs are automatically deleted after 7 days
• No correlation between device identifiers and personal identity

Data Sent to Third-Party AI Providers

When you use AskWatch, the following data is transmitted to your selected AI provider:

• Text questions: Your typed or dictated queries
• Conversation context: Previous messages in the current conversation (the number depends on your context limit setting)
• System prompt: Your custom system prompt, if configured for the provider

This data is sent directly from your device to the provider's API servers using encrypted HTTPS connections. AskWatch does not intercept, store, or have access to these communications.

We support the following AI providers:

• OpenAI
• Anthropic
• Google AI
• Perplexity
• xAI
• Groq
• Mistral
• DeepSeek
• OpenRouter
• Cerebras
• Cohere
• Together AI
• SiliconFlow
• Z.ai

Important: Each AI provider has their own privacy policy and terms of service. By using their services through AskWatch, you agree to their respective policies. We encourage you to review:

• Your provider's data retention policies
• How they handle conversation data
• Their API terms of service

AskWatch acts only as a client interface—we have no access to the communications between you and the AI providers.

Voice Transcription (Speak & Voice Chat Modes)

When you use Speak AI or Voice Chat modes, your voice recordings are processed as follows:

• Audio data: Your voice recording is sent to Groq's Whisper API for speech-to-text transcription
• Secure proxy: Audio is transmitted through our Cloudflare Worker proxy, which forwards it to Groq without storing or logging the content
• No storage: Audio recordings are not stored after transcription is complete
• Own API key: If you configure your own Groq API key, audio is sent directly to Groq, bypassing our proxy entirely

The resulting text transcription is then sent to your selected AI provider as described above.

Cloud Text-to-Speech

If you enable cloud Text-to-Speech (TTS), AI responses are processed as follows:

• ElevenLabs TTS: AI response text is sent to ElevenLabs API for voice generation
• OpenAI TTS: AI response text is sent to OpenAI API for voice generation
• Azure AI Speech (your own Azure key): AI response text is sent from your device to Microsoft's Azure AI Speech service, in the region or at the endpoint you choose. Microsoft handles it under its own privacy policy
• Grok TTS (your own xAI key): AI response text is sent from your device to xAI's API for voice generation. xAI handles it under its own privacy policy
• Piper (Piper Cloud): AI response text is sent to AskWatch's speech server, which generates the audio and sends it back
• Custom provider voice: AI response text is sent from your device straight to the server address you set for that custom provider, with the key you entered, if any
• Apple TTS (default): Text-to-speech is processed entirely on your device — no data is sent externally
• No storage: Generated audio is streamed to your device and not stored by the TTS provider

Cloud TTS is optional. The default Apple TTS engine processes everything on-device.

Live Conversation

Live Conversation is a real-time voice mode. While a session runs, your microphone audio is streamed to the provider you picked, and its spoken reply streams back. The providers are OpenAI (including OpenAI Live), xAI and Google.

• Your own API key: On iPhone, Mac and CarPlay the connection goes straight from your device to the provider.
• Apple Watch: Live goes through an AskWatch relay server, which forwards the session to the provider.
• AskWatch subscription: sessions run through AskWatch's servers, which connect to the provider for you.
• Real-Time Context: the date, weather and finance items you turned on are added to the session instructions, as they are in chat.

Each provider handles the audio under its own privacy policy.

Location & Weather

AskWatch can use your location in two optional ways. Both are off until you turn them on in Settings → Real-Time Context, and you can turn them off there at any time.

Weather

• Off by default: Location is accessed only after you enable the weather feature.
• Apple WeatherKit: Your coordinates are sent to Apple's WeatherKit service to fetch the weather.
• What the AI receives: The weather summary and the name of the place, such as your town. Not your coordinates.

Location & Apple Maps

• Off by default, with consent for each AI provider: When you turn it on, AskWatch asks for your consent for the AI provider you are chatting with. Any other provider needs its own consent.
• What is sent: When you ask about a place or directions, the AI can ask where you are. AskWatch then sends your current location, accurate to about a street, to that provider. Models without tool support receive it with every message while the feature is on.
• Where it goes: With your own API key, directly to that provider. With AskWatch Plus models, through our proxy to the model's provider; the proxy does not store conversation data. Each provider handles it under its own privacy policy.
• Your conversation history: Keeps the AI's answer, not the coordinates that were sent.
• Apple Maps: The AI can open Apple Maps with a route or a search. Navigation starts by itself only if you turn that on.
• Apple Watch: The setting and your consents on iPhone also apply on Apple Watch, and the watch sends its own location.
• Analytics: Usage analytics for this feature record only which tool ran and its outcome. Never coordinates, places or destinations.

User Consent

Before using AskWatch, you are presented with a privacy consent screen that explains what data is shared and with whom. You must acknowledge this information before the app can be used. By accepting and using AskWatch, you consent to the data handling practices described in this policy.

Security Measures

We implement multiple layers of security:

• iCloud Keychain: API keys secured with Apple's end-to-end encrypted iCloud Keychain, synced across your devices
• AES-256 Encryption: Conversation history encrypted at rest
• Biometric Protection: Optional Face ID/Touch ID lock for app access
• Session Timeout: Automatic lock after period of inactivity
• HTTPS Only: All API communications use encrypted connections
• Device Verification: Apple App Attest (iOS/watchOS) and DeviceCheck (tvOS) ensure subscription security with device-bound tokens
• Subscription Data: Stored on encrypted servers in the European Union with restricted access

Children's Privacy

AskWatch is rated 4+ on the App Store. However, use of AI services may be subject to age restrictions imposed by individual AI providers. Parents should review the terms of service of any AI provider before allowing children to use the app.

Data Deletion

You have full control over your data:

• Delete conversation history: Settings → Clear History
• Remove API keys: Settings → Providers → Delete
• Uninstall the app to remove all local data
• Subscription data: automatically deleted 30 days after cancellation
• Proxy service logs: automatically deleted after 7 days
• To request deletion of subscription data: email [email protected] with subject "Data Deletion Request"

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Support page: askwatch.app/support.html

Developer

AskWatch is developed by mobilComm Ltd, a company based in the Czech Republic.